Alonso Bonilla

Alonso Bonilla is an experienced operations analyst currently serving as a Senior Operations Analyst at L.L.Bean since March 2023. Previously, Alonso worked at Microsoft from May 2022 to January 2023 as a Windows Directory Services Support Engineer through Allyis TechMahindra, providing L3 engineering support and managing critical high-severity issues. At F4 NearShore Business Solutions, from October 2015 to May 2022, Alonso held the role of Information Technology Manager, leading IT projects and troubleshooting hardware and software issues, as well as serving as a Help Desk Support Specialist. Alonso's educational background includes a degree in Electromedicine Engineering from Universidad Latina de Costa Rica, along with certifications in IT Essentials and Full Stack Web Development from Cisco Networking Academy and freeCodeCamp, respectively.