LA County Library
Michelle Gibson has extensive experience in library services and customer support, currently serving as a Social Media Coordinator, Librarian, and Community Library Manager at LA County Library since November 2017. Previously, Michelle worked with Toastmasters International as Supervisor of Education Services, where responsibilities included hiring, onboarding, and performance management. Earlier roles included Customer Support/Writer at Benchmark Email and Quality Assurance Representative at TransUnion, where skills in customer service, training, policy development, and technical writing were honed. Michelle holds a Master's Degree in Library and Information Science from San Jose State University and a Bachelor of Arts in English Language and Literature from California State University, Fullerton.
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LA County Library
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Founded in 1912, LA County Library is one of the largest and most innovative library systems in the US. It offers free public resources including books, music, multimedia materials, computer and internet access, and educational and recreational services to 3.4 million residents across 3,000 square miles in Los Angeles County through its 85 libraries and mobile fleet of 18 vehicles, including 3 bookmobiles, 10 MākMō maker mobiles, and 5 Reading Machines. LA County Library is dedicated to reducing barriers and increasing access to and equity of public services for all. To learn more, visit LACountyLibrary.org and follow @LACountyLibrary on Facebook, Twitter and Instagram.