Sophie Fuchs

Sophie Fuchs is a seasoned professional with extensive experience in digital transformation and marketing. Currently serving as the Director of Digital Service Offering and Performance at La Poste Groupe since April 2018, Sophie focuses on developing support services to enhance internal digital transformation, managing experiments on AI solutions, and strengthening digital transformation metrics for successful service adoption. Previously, in the role of Head of Project Portfolio Management & Transverse Coordination, Sophie ensured strategic alignment of project roadmaps and facilitated governance processes across IT departments. Before La Poste, Sophie held various marketing roles at Geopost from June 2005 to April 2018, where responsibilities included scoping strategic projects to enhance brand awareness and customer experience. Additional experience includes positions at Chronopost and Arthur Andersen, where Sophie gained expertise in market analysis and knowledge management.