Caroline Portal currently serves as the IT Director for Retail and Client Experience at La Prairie Switzerland since September 2023. In addition, Caroline has been a Business Expert and Chargé de cours at HES-SO Genève since July 2019. Recent experience includes a role at Wüest Partner focusing on innovation management, where the EMBA Master's Thesis centered on developing a new service by merging academic research with practical insights. Previous positions feature significant roles at BREITLING, where responsibilities included enterprise template design and implementation, and Pouvoir judiciaire de la République et canton de Genève, managing a team of business consultants within the IT department. Caroline's extensive background also includes positions at Richemont, focusing on retail processes and project management, as well as various consulting roles in software development. Educational credentials consist of a Master in Communication Systems from EPFL, a Multimedia specialization from EURECOM, an Advanced Business Certificate in Digital from Richemont, and an ongoing EMBA in Innovation from EPFL.