Michael Lechantre

Michael Lechantre is an accomplished professional with extensive experience in client relations and operational excellence. Currently serving as Responsable Parcours Clients & Support and Process Owner at La Redoute since January 2022, Michael has previously held key positions at Verspieren as Responsable Excellence Opérationnelle et Amélioration Continue and Manager Relation Client from March 2018 to January 2022, and at Swiss Life France as Manager Relation Client from January 2014 to March 2018. Michael's educational background includes a Lean Six Sigma - Green Belt certification from CentraleSupélec in 2020 and a Master 2 (M2) in Management des Business Units from IAE Lille completed in 2012, along with additional training through Trailhead by Salesforce.