Teresita J. is an experienced account manager currently working with La Trobe Financial since May 2021. Teresita has a strong background in the financial and lending sectors, having held positions such as Credit Verification Officer at Nissan Motor Corporation and Home Loan Support/Assessment at People's Choice Credit Union, where responsibilities included processing loan applications and enhancing member experiences. Previous roles include Quality Assurance Specialist for home loans at National Australia Bank and Home Loan Specialist at Commonwealth Bank, both focused on customer service and mortgage processing. Teresita's earlier experience as a Case Manager at Telstra involved complaint resolution and customer relationship management. Educational qualifications include an RG146 Tier 2 Personal Advice Accreditation from Deakin University, ongoing studies in Credit Management at Kaplan Australia, and a Master's degree in Business Administration and Management from Catholic University of Australia, along with a Certificate IV in Finance and Mortgage Broking from Kaplan Australia.
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