Nyland R. Coughlin Jr. has extensive experience in consumer experience and sales management, currently serving as Consumer Experience Manager at La-Z-Boy Incorporated since December 2011. Previous roles at La-Z-Boy include Customer Service Supervisor, Store Manager, Sales Manager, Sales Lead, and Sales Associate, focusing on driving sales, customer engagement, and product selection. Coughlin's experience also includes working as a Crew Leader at Reliable Lawn Service and Landscape and as a Forming and Tube Laser Operator at Cutting Dynamics Inc. Educational qualifications include coursework at Cleveland State University and a Certificate in Processes of Manufacturing from Kent State University.