Shahmeen Khalid Bukhari

Shahmeen Khalid Bukhari is an accomplished professional currently serving as the Business Excellence Manager at LAAM since May 2022, where leadership has driven advancements in customer experience and operational efficiency. As the NPS Analysis and Customer Centricity Manager at Manakin, Shahmeen has successfully managed a diverse team and established a strong brand presence. Shahmeen previously co-founded SkyElectric Pvt. Ltd as the National Manager for Customer Experience, achieving significant improvements in customer satisfaction metrics. Prior experience includes roles such as Regional Manager for Continuous Improvement at Sapphire Retail Limited and various positions during academic tenure at the Lahore School of Economics. Shahmeen holds a Bachelor's degree in Economics and Management from the Lahore School of Economics, completed in 2018.