LAB Group

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About

LAB Group provides streamlined digital customer acquisition, identity verification and onboarding technology, including a complete suite of regulatory and compliance functions to the financial services industry globally.

Lyndon Webster
Co-Founder & CTO
Marnie Shervey
Chief Operating Officer
Vesta Vanderbeken
Chief Financial Officer
Laura Bissett
Human Resources Manager
Alexandra Geelan
Legal Advisor
Hugh Perks
Finance Manager
Sharne Webster
Compliance Advisor
Nathanael Johnstone
Head of Sales & Account Management
Elle Skinner
Office Manager
Salesforce Administrator
Vacant position
Head of Marketing
Vacant position

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Partnership announcement

AUSIEX Appoints LAB Group to Streamline Digital Onboarding Capabilities

AUSIEX Appoints LAB Group to Streamline Digital Onboarding Capabilities

AUSIEX appoints LAB Group to streamline Digital Onboarding capabilities for Financial Advisers June 2021 Sydney, Australia – LAB Group has partnered with leading wholesale broker AUSIEX (Australian Investment Exchange Limited) to enhance the organisation’s client onboarding experience. AUSIEX have worked with LAB Group to deploy and white label the client onboarding solution to enable advisers to seamlessly originate trading accounts for their clients. Using LAB Group’s platform, the customer onboarding experience for AUSIEX clients has been significantly improved, accelerating registration, and enabling electronic identity verification for individuals, companies, and Self-Managed Super Funds (SMSFs). LABform’s out-of-the-box connectivity into other industry systems allows advisers to automatically establish a pre-filled digital account application for the creation of the client’s cash settlement account with the relevant provider. The solution is also integrated into AUSIEX systems to further simplify the onboarding workflow for AUSIEX advisers and reflects LAB Group’s breadth of services in streamlining digital customer acquisition, identity verification, and electronic signing technology. Nick Boudrie, CEO, and co-founder of LAB Group said: “LAB’s market standard and broad technology framework combined with its agile approach to implementations and ongoing regulatory focused roadmap allowed us to respond quickly to the AUSIEX need to deploy a highly sophisticated and integrated solution. We’re excited to begin our partnership with AUSIEX on such a strong footing and we are looking forward to working with them to further innovate in the advised client market.” Eric Blewitt, CEO of AUSIEX said **“Delivering a first-class client proposition is core to AUSIEX’s strategy, and we see that digitisation plays a pivotal role. We are pleased to partner with LAB Group on this integration, as we see the new and enhanced online origination experience for advisers as a key first step towards our aim of delivering the intuitive, seamless solutions and services that our clients need and want. We look forward to making even more improvements as we continue our journey of digitisation.” ** About LAB Group Services Pty Ltd LAB Group provides streamlined digital customer acquisition, identity verification, and onboarding technology, including a complete suite of regulatory and compliance functions to the financial services industry globally. LAB Group’s digital customer acquisition and onboarding Software-as-a-Service supports a seamless, secure, and compliant customer journey with continuous improvement through compliance monitoring, advanced analytics and implementations. LAB’s technology continuously evolves to meet the constantly changing Know Your Customer and Compliance demands of regulators. With both an open architecture and attitude to integrations, LAB Group connects and continues to integrate to an increasing number of common industry systems in the Stockbroking, Wealth Management and Funds Management industries. LABform powers financial service ecosystems to automate the end-to-end onboarding process enabling your customer record to be created, verified and fully operational, fast and efficiently. Partner with LAB Group to transform your customer acquisition and onboarding process and accelerate your business growth: https://labgroup.com.au/ About AUSIEX (Australian Investment Exchange Limited) With over 25 years of experience in the local market and the backing of a multinational trading technology powerhouse, AUSIEX combines deep expertise with trusted and reliable technology to deliver trading solutions for financial institutions, intermediaries, advisers and industry participants. Owned by Nomura Research Institute (NRI), AUSIEX specialises in equities execution, clearing and settlement services and equities administration for the wholesale market. As one of Australia’s leading providers of trading solutions, AUSIEX has used its scale, expertise and heritage to deliver value for advisers, brokers, many large institutions and tens of thousands of their clients by seamlessly connecting them to markets. AUSIEX was formerly known as CommSec Adviser Services, until its acquisition by Nomura Research Institute on 1 May 2021. For all media enquiries please contact Tim Dohrmann, NWR Communications Phone: +61 468 420 846 Email: tim@nwrcommunications.com.au https://nwrcommunications.com/

Partnership announcement

LAB Group Integrates with FinClear to Simplify Client Onboarding

LAB Group Integrates with FinClear to Simplify Client Onboarding

Melbourne, Australia – Australia’s leading financial services KYC & onboarding platform provider, LAB Group, is pleased to announce that it has partnered with leading technology and financial market infrastructure provider FinClear to simplify digital client acquisition and onboarding for FinClear’s Stockbrokers and Wealth Managers. Under the partnership, LAB Group has integrated its highly standardised client onboarding platform, LABform, with FinClear’s iBROKER back-office system, an established and reputable post-trade system designed for the Australian market and catering for retail and institutional investors in the equities and derivatives markets. As part of the partnership, LAB Group has provided FinClear access to its comprehensive Application Programming Interfaces (APIs) for Australian Stockbroking firms, through which these firms’ personnel can securely onboard new Wealth Management clients rapidly and at scale. The LABform API allows FinClear to extract application data entered into a LABform online application. This “Completion” API service is designed to provide a source of raw data and artifacts for completed applications to clients or third parties on request. Euroz Hartleys is the first FinClear business to leverage the API and benefit from the integration. Euroz Hartleys is the largest Stockbroking and Wealth Management firm in Western Australia. LAB Group plans to extend API integration to additional FinClear clients throughout the Australian Stockbroking and Wealth Management community. LAB Group co-founder and Chief Technology Officer, Lyndon Webster, said: “Achieving a true straight-through process for customer onboarding is the ultimate goal and now we have completed this FinClear integration we are excited to be able to offer this capability to other customers.” “Instead of rekeying information from one system to another LAB and FinClear are now fully integrated, which makes the end-to-end onboarding process far more efficient, scalable and cost-effective.” FinClear Chief Operating Officer, Andrea Marani, said: “We are excited to deliver integration with LABform to our iBROKER and TradeCentre clients. Establishing this connection will provide convenience for financial advisers and their clients and facilitate a flow of business through integrated channels. The streamlining of the account establishment process will save our clients time which they could spend talking to their clients.” Euroz Hartleys Chief Operating and Financial Officer, Anthony Brittain, said: “Euroz Hartleys has been a client of LAB Group since 2012 when we were one of the first stockbrokers and financial advisers to adopt their market-leading technology. Following our acquisition of Hartleys and the continuation of the relationship with FinClear we have been delighted to extend the integration of LABform and iBROKER to ensure we continue to save significant manual labor on processing and facilitate the origination and population of new client applications efficiently.” About LAB Group Services Pty Ltd LAB Group provides streamlined digital customer acquisition, identity verification, and onboarding technology, including a complete suite of regulatory and compliance functions to the financial services industry globally. LAB Group’s digital customer acquisition and onboarding Software-as-a-Service supports a seamless, secure, and compliant customer journey with continuous improvement through compliance monitoring, advanced analytics and implementations. LAB’s technology continuously evolves to meet the constantly changing Know Your Customer and Compliance demands of regulators. Partner with LAB Group to transform your customer acquisition and onboarding process and accelerate your business growth: https://labgroup.com.au/. About FinClear Pty Ltd FinClear is a leading provider of technology, trading infrastructure, and ASX market-access services to wealth, stockbroking, platform, and fintech customers. The FinClear Platform runs the complete suite of trading and administrative functions for any company providing financial advice or wealth management, whether that be an adviser, stockbroker or fintech. FinClear is a full member of ASX and Chi-X and owns and manages all of its execution and settlement software through our TradeCentre and iBROKER products. FinClear either directly trades, clears, and settles or provides technology that services more than 50% of all retail equity transactions every day in Australia. About Euroz Hartleys Limited Euroz Hartleys Limited is a wholly-owned subsidiary of Euroz Limited (ASX: EZL), Western Australia’s leading financial services company. Euroz Hartleys is a leader in the provision of the full spectrum of corporate finance, stockbroking, wealth management, institutional sales and targeted research services. Over a long period of time through the provision of consistent service and dedication, Euroz Hartleys has developed strong, loyal and long-standing relationships within the WA investment and corporate community. Based in Perth, Euroz Hartleys combines the client engagement of a boutique firm with the financial backing and resources of a larger group to deliver dynamic wealth solutions to institutional, corporate and private clients. For all media enquiries please contact Tim Dohrmann, NWR Communications Phone: +61 468 420 846 Email: tim@nwrcommunications.com.au https://nwrcommunications.com/

Partnership announcement

State Street Appoints LAB Group to Automate Investor Onboarding

State Street Appoints LAB Group to Automate Investor Onboarding

State Street Corporation (NYSE: STT) today announced the appointment of Australia’s LAB Group to introduce electronic investor onboarding capabilities for its fund manager clients in Australia, using LAB Group’s platform. With LAB Group’s platform, the customer onboarding experience for State Street clients will be significantly enhanced. It will accelerate investor registration and enable electronic identity verification for individuals, companies and trusts. The LAB process harnesses numerous Australian government and other verified databases, supported by dynamic online forms, multi-party digital signing and document upload facilities. “With this appointment, State Street is furthering our commitment to delivering best-in-class technology and support to our clients,” said Daniel Cheever, head of State Street Institutional Services, Australia. “The industry need for automating the onboarding process has become increasingly acute and we are confident this technology will enhance the experience for our clients and their investors.” The enhanced State Street transfer agency platform will offer its fund manager clients the flexibility to build bespoke white label forms, which their investors can access directly from their websites. State Street’s fund manager clients will be able to view both “in progress” and submitted investor applications to monitor incoming fund flows. LAB’s technology is standardised to seamlessly integrate into multiple customer relationship management (CRM) systems and industry registry platforms. It also satisfies the Australian government’s Anti-Money Laundering (AML) and Know Your Customer (KYC) regulatory requirements. “It’s important that our fund manager clients can now offer a seamless online experience for their new customers,” said Cheever. “This includes not just access to services and products in the most efficient way, but a commitment to security.” “LAB’s compliance and regulatory expertise coupled with our goal to standardise onboarding for the financial services sector is delivering mutual benefits to our ecosystem of clients, who are looking for more innovative methods to bring on consumers whilst meeting constantly evolving regulatory hurdles,” said Nick Boudrie, CEO of LAB Group. “Standardisation allows LAB to efficiently upgrade its platform and we’re excited to see this scale with State Street across its fund manager client base.” Along with security and improved efficiency, the benefits of the LAB Group solution include scalability of the client/investor onboarding process. LAB Group is an Australian based software-as-a-service (SaaS) provider, specialising in the origination of consumer accounts. It has been operating for more than 10 years, servicing more than 91 organisations and boasting a distribution network that spans New Zealand, Japan, China and Europe. About State Street Corporation State Street Corporation (NYSE: STT) is one of the world’s leading providers of financial services to institutional investors including investment servicing, investment management and investment research and trading. With $38.8 trillion in assets under custody and/or administration and $3.5 trillion* in assets under management as of December 31, 2020, State Street operates globally in more than 100 geographic markets and employs approximately 39,000 worldwide. For more information, visit State Street’s website at www.statestreet.com. Assets under management as of December 31, 2020 includes approximately $75 billion of assets with respect to SPDR® products for which State Street Global Advisors Funds Distributors, LLC (SSGA FD) acts solely as the marketing agent. SSGA FD and State Street Global Advisors are affiliated. About LAB Group LAB Group provides streamlined digital customer acquisition, identity verification, and onboarding technology, including a complete suite of regulatory and compliance functions to the financial services industry globally. LAB Group’s digital customer acquisition and onboarding Software-as-a-Service supports a seamless, secure, and compliant customer journey with continuous improvement through compliance monitoring, advanced analytics and implementations. LAB’s technology continuously evolves to meet the constantly changing Know Your Customer and Compliance demands of regulators. For more information on LAB Group visit www.labgroup.com.au. For all media enquiries please contact Tim Dohrmann, NWR Communications Phone: +61 468 420 846 Email: tim@nwrcommunications.com.au https://nwrcommunications.com/

Partnership announcement

LAB Group Partners with Costa Asset Management in Private Equity Deal

LAB Group Partners with Costa Asset Management in Private Equity Deal

Australia’s leading financial services KYC & Onboarding platform provider, LAB Group, has completed its first-ever capital raise to form a private equity partnership with Costa Asset Management (CAM). CAM is a Victorian-based Family Office. As a part of the transaction, CAM CEO, Liza Whitmore, has joined the Board of LAB Group. Of the new partnership, Liza commented, “There is a growing need for LAB Group’s product, and we support the management team’s strategy. As the demand for KYC services grows, LAB Group has demonstrated they have the capability and the solution to capitalise on market conditions in a profitable way.” LAB Group was co-founded in 2010 by its CEO Nick Boudrie and CTO Lyndon Webster, who retain majority stakes in the business. Since its launch, LAB Group has deployed its technology across Australian and New Zealand financial services licensees and other overseas businesses whilst establishing offices in Melbourne, Sydney, Brisbane and Copenhagen. The business, that provides a highly standardised Software-as-a-Service, LABform, landed its first major institutional client in 2012 – digitising onboarding for cash accounts, term deposits, online trading, and business banking products – this was ahead of signing agreements with a large and diverse market share of online broker and share trading businesses such as SelfWealth, stockbrokers, superannuation funds and asset managers including Hostplus and Lazard. During its growth, LAB Group has been partnering and integrating with organisations including Link Fund Solutions, a fund administrator, and OpenMarkets, who provides wholesale trading, clearing and settlement services, portfolio management technology providers and popular CRMs like Salesforce. Organisations are leveraging the platform to fully digitise their integrated investor journey offerings to clients. In Australia, LAB Group has captured a large proportion of investors and financial advisers engaging into products through online channels. It has rolled out its solution that is multi-country and integrates into a range of identity service providers and is starting to work with enterprise level clients on plans to deploy the solution further into Asia, Europe and the United States. Known as a financial services and regulatory services technology provider (FinTech and RegTech) and after a stellar organic performance that saw over 300% volume growth through 2020 due to accelerating COVID-19 driven digitisation and the resurgence of online trading, LAB Group will utilise the additional capital to further drive platform deployment, integrations, servicing and product roadmap in a constantly evolving regulatory landscape. Nick Boudrie comments on the investment saying, “The backing of an investor of the calibre and reach of Costa Asset Management will be hugely supportive as we expand and consolidate our offering in Australia and set up the foundations to expand more globally.” Nick goes onto say, “The deal reinforces the uniqueness of LAB Group’s offering and positioning in this space due to its wide range of functionality that consolidates identity solutions whilst servicing direct-to-consumer and adviser channels. Because we are agnostic and pre-integrated to many suppliers and technologies that are key to fulfilling accounts, LABform enables end-to-end account origination leveraging a standardised data model on top of a single build platform that is constantly upgraded across its customer base to satisfy Anti-Money Laundering (AML), Know Your Customer (KYC) obligations and to align with innovation trends.” For all media enquiries please contact Tim Dohrmann, NWR Communications Phone: +61 468 420 846 Email: tim@nwrcommunications.com.au https://nwrcommunications.com/

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