Colleen O’Grady Bowman

Colleen Ousdigian is an experienced professional currently serving as an Appeals & Grievance Liaison at Blue Cross and Blue Shield of Minnesota. With a career that includes roles such as Client Service Coordinator - Supervisor at BluePearl Specialty + Emergency Pet Hospital and various administrative positions, Colleen has demonstrated strong skills in client relations, conflict resolution, and multi-department communication. Academic credentials include a Bachelor of Science in Occupational Therapy from the University of Minnesota, complemented by undergraduate studies at Minnesota State University, Mankato. Colleen's diverse experience and educational background contribute to a robust capability in administrative support and client care across multiple industries.