Laboratoires Anios
Emmanuelle Dugast currently serves as Responsable Service Clients et Pricing at Laboratoires Anios, an Ecolab company, since December 2023. Previously, Emmanuelle held various leadership roles at Yves Rocher Benelux from December 2001 to June 2023, including Customer Voice Manager and Responsable du Service Client for Belgium and the Netherlands, where responsibilities spanned team management, KPI oversight, customer experience strategy development, and community engagement within the Group. Emmanuelle's earlier experience includes roles at Quelle as a Customer Service Specialist and Agent, focusing on training, quality improvement, and customer care processes since January 1995.
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