JJ Popowich

Mr. Popowich has extensive experience in customer service management and business administration, both in the private and public sector, and specializes in process improvements. Prior to coming to LACERA, he managed customer service in the retail banking industry. At LACERA he held the positions of Manager of the Member Services Call Center and Division Manager, Member Services, before joining the executive team. In addition to oversight of the Administrative Services, Member Services, Disability Retirement, Communications, and Human Resources divisions, Mr. Popowich is the liaison to the Operations Oversight Committee. Mr. Popowich received his Bachelor of Science degree in Business Management from the University of Phoenix.