Anne-Sophie Pouyau

Anne-Sophie Pouyau has a wealth of experience in customer service, customer experience, and digital marketing roles. Anne-Sophie has worked with companies like Lacoste, L'Occitane Group, Caudalie, and Hermès in various managerial positions. Anne-Sophie has successfully led teams, developed strategies, and implemented processes to improve customer satisfaction and overall business performance. Anne-Sophie's expertise includes customer service management, international customer service development, digital strategy, CRM campaigns, and product management. Anne-Sophie's career highlights include creating international customer service departments, launching successful product ranges, and leading award-winning customer service restructurings.