Samantha Lim is a dedicated retail and hospitality professional with extensive experience in operations and client coordination. Currently serving as a Retail Operations Specialist at Lady M Confections Co., Ltd. since April 2023, Samantha has previously held various positions, including Travel Coordinator at Quintessentially Travel, Boutique Manager at Lady M Confections, and Sales Coordinator at InterContinental New York Barclay. Expert in guest services and staff training, Samantha has also contributed to event management during an internship at The Plaza Hotel and gained foundational experience as a Front Desk Agent at Hyatt Place. Samantha's educational credentials include a Bachelor of Technology in Hospitality Administration from City Tech, CUNY, and a User Experience Designer Certificate from CareerFoundry.
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