Tuija Nygren

Tuija Nygren is an experienced ICT professional currently serving as ICT-palvelupäällikkö at Lahden kaupunki / City of Lahti since August 2022. Prior roles include Solution Manager at Wärtsilä, where responsibilities involved IT Service Catalogue Management and development of IT Service Management systems, and various positions at Nokia from November 2001 to August 2012, including Transition Manager, Senior System Analyst, IT Production Manager, and Specialist. Notable achievements encompass the deployment of Ticket Ownership and Requirement Management processes, with a strong focus on quality transition planning, application support, and user service excellence. Tuija holds a Bachelor's Degree in Information Technology from Lahti Polytechnic (1992-1997).