JM

Johan Moyano

Customer Experience Lead Latam at Laika Mascotas

Johan Moyano has several years of work experience in customer experience and operations roles. Johan is currently working at Laika Mascotas as a Customer Experience Lead LATAM, overseeing the top pet startup in LATAM. Prior to this, they worked at Nubank as an Xpert | Customer Experience Analyst, where they played a key role in the launch of the company in Colombia. Before that, Johan worked at Virgin Mobile Latin America as a Customer Success Lead for the LATAM region. Johan also has experience as a People Operations Specialist at Kiwibot.

Johan Moyano has studied International Business Management at Universidad de La Sabana. Additionally, they have earned a B1+ Degree in French language from Universidad Libre. Johan also attended Colegio Jordán de Sajonia, where they studied Management. In terms of certifications, Johan has obtained the EF SET English Assessment - C2 Proficient from EF International Language Centers in January 2023.

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Timeline

  • Customer Experience Lead Latam

    October, 2022 - present

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