Laivly
Alex Cherka started their work experience in January 2017 as an Application Developer at the Deposit Guarantee Corporation of Manitoba. They later joined Informanix Technology Group in August 2018 as an Application Developer/Technologist until January 2020. In March 2020, Alex joined IntouchCX as a Software Developer and was later promoted to Senior Software Developer in May 2022. The end dates for their roles at IntouchCX and Informanix Technology Group are not provided.
Alex Cherka completed their education history with the following details:
From 2015 to 2017, Alex attended Red River College Polytechnic and earned a Business Information Technology Diploma in the field of Business Information Technology.
Earlier, from 2011 to 2015, Alex studied at Murdoch MacKay Collegiate Institute and achieved an Academic Diploma and Vocational Diploma in the field of Automobile/Automotive Mechanics Technology/Technician.
Laivly
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Laivly is part of the emerging class of CX technology that combines AI and automation with live agents to unlock the full value of human connection in customer care. By seamlessly connecting with existing contact center tools and systems (no API required), Laivly adds a powerful and intuitive artificial intelligence layer to the customer serviceagent’s desktop, empowering them to make faster decisions, speedier resolutions, smarter appeasements, and perfectly on-brand responses.Led by a team of experienced contact center veterans, Laivly grew out of the unique needs and challenges of customer service programs. Laivly works with the world’s most influential brands to improve the customer experience by focusing on the agent experience. Laivly is a privately held company based in Winnipeg, Canada. Learn more at https://www.laivly.com.