Laivly
David Sheridan has an extensive sales and marketing background, working with various companies such as Laivly, FutureVault, Box, Vena Solutions, Intelex Technologies Inc., Locus Systems Inc., and IBM Canada. David has held titles such as Vice President of Sales & Marketing, Executive Vice President Of Sales, Director of Sales, VP of Enterprise Sales, Vice President of Sales, Resources, and Executive Director & Director of Sales. David has experience in overseeing sales teams, developing and executing sales strategies, driving revenue growth, and managing key accounts. David holds a B.A. in English from Carleton University.
Laivly
2 followers
Laivly is part of the emerging class of CX technology that combines AI and automation with live agents to unlock the full value of human connection in customer care. By seamlessly connecting with existing contact center tools and systems (no API required), Laivly adds a powerful and intuitive artificial intelligence layer to the customer serviceagent’s desktop, empowering them to make faster decisions, speedier resolutions, smarter appeasements, and perfectly on-brand responses.Led by a team of experienced contact center veterans, Laivly grew out of the unique needs and challenges of customer service programs. Laivly works with the world’s most influential brands to improve the customer experience by focusing on the agent experience. Laivly is a privately held company based in Winnipeg, Canada. Learn more at https://www.laivly.com.