Laivly
Harjot Kainth has worked as a Software Developer at IntouchCX since February 2018. In December 2018, they joined Smithco Limited as an Application Developer. Before that, they worked at Autonomy Health from January 2017 to July 2017 as a Web Developer, where they contributed to the development of a telemedicine platform using CodeIgniter, OpenTok, and Twilio.
Harjot Kainth pursued a Diploma in Business Information Technology from Red River College Polytechnic between 2015 and 2017. Prior to that, between 2012 and 2014, Harjot attended the University of Manitoba, but no specific degree or field of study information is available for this period.
In addition to their formal education, Harjot Kainth obtained a Certificate of Completion in SQL Fundamentals from SoloLearn in March 2016.
Laivly
2 followers
Laivly is part of the emerging class of CX technology that combines AI and automation with live agents to unlock the full value of human connection in customer care. By seamlessly connecting with existing contact center tools and systems (no API required), Laivly adds a powerful and intuitive artificial intelligence layer to the customer serviceagent’s desktop, empowering them to make faster decisions, speedier resolutions, smarter appeasements, and perfectly on-brand responses.Led by a team of experienced contact center veterans, Laivly grew out of the unique needs and challenges of customer service programs. Laivly works with the world’s most influential brands to improve the customer experience by focusing on the agent experience. Laivly is a privately held company based in Winnipeg, Canada. Learn more at https://www.laivly.com.