Laivly
Nicole Sitter is an accomplished professional with extensive experience in sales and customer service. Currently serving as an Account Executive at Laivly since December 2024, Nicole previously held the position of Sales Executive at Stoneridge Software from February 2023 to January 2025 and worked as an Account Executive at Encore Business Solutions from August 2016 to January 2023. Earlier roles include Customer Service Representative for the Government of Manitoba from September 2013 to August 2016 and Receptionist at Color Ad Packaging from 2011 to 2013. Nicole holds a Bachelor of Arts in Criminology from the University of Manitoba, completed in 2016.
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Laivly
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Laivly is part of the emerging class of CX technology that combines AI and automation with live agents to unlock the full value of human connection in customer care. By seamlessly connecting with existing contact center tools and systems (no API required), Laivly adds a powerful and intuitive artificial intelligence layer to the customer serviceagent’s desktop, empowering them to make faster decisions, speedier resolutions, smarter appeasements, and perfectly on-brand responses.Led by a team of experienced contact center veterans, Laivly grew out of the unique needs and challenges of customer service programs. Laivly works with the world’s most influential brands to improve the customer experience by focusing on the agent experience. Laivly is a privately held company based in Winnipeg, Canada. Learn more at https://www.laivly.com.