Nicholas Paradiso

Nicholas Paradiso is a Data and Reporting Analyst at Lake Macquarie City Council, a position held since August 2023, with prior experience as a Business Intelligence Developer and Acting Digital Manager at Complete AMS from January 2022 to August 2023. Nicholas has a strong background in IT, having worked as an IT Technician at Babylon Newcastle, where innovative processes were developed for customer booking and data management. Previous roles include Lead Bartender at Newcastle Harness Racing Club, which honed customer service skills in a fast-paced environment, and Electrical Technician Contractor at Arc Insurance, where over 1000 insurance claim tickets were successfully closed. Nicholas holds a Bachelor of Information Technology from the University of Newcastle and multiple SAP certifications, including those in SAP Fiori Application Development and data acquisition with SAP BW/4HANA.