Gareth Irwin

Gareth Irwin has a wealth of experience in customer service and contact center management. Gareth started their career at Thomas Cook in 2000, where they held various roles, including Group Manager for sales, service, and online channels. During their time at Thomas Cook, Gareth successfully established virtual call centers, delivered sales targets, and built strong relationships with internal and external stakeholders. In 2011, they joined igo4 as a Sales Manager, focusing on customer service and contact center management. Gareth later moved to Kiddicare.com in 2013, where they served as the Customer Service, Customer Experience, and Contact Centre Manager. Most recently, Gareth joined Lakeland in 2015, initially as the Customer Service Manager before being promoted to the Head of Customer Service in March 2021. Overall, Gareth's experience reflects their expertise in customer service, leadership, and driving sales results.

Gareth Irwin attended Larbert High School, although the exact dates are unknown. No information regarding the degree or field of study pursued by Gareth Irwin during their time at Larbert High School is available.