Fred Burnham

Fred Burnham started their work experience in 2010 at Hewlett Packard Enterprise, where they served as an Executive Support Analyst Level 2/3. Fred provided remote support for top Oil industry executives and achieved a 90+% first contact resolution rate success. Fred was proficient in Windows operating systems. Fred worked at Hewlett Packard Enterprise until 2017.

In 2013, Burnham took on the role of ITO Svc Delivery Consultant at Hewlett Packard Enterprise, where they ensured client accounts were supported and developed and managed a test network for software testing.

From April to May 2017, Burnham was an Executive Support Engineer Level 2/3 at DXC Technology, and from May 2017 to June 2018, they worked as a User Support Specialist at Honigman Miller Schwartz and Cohn LLP.

Most recently, Burnham worked as a Customer Success Engineer at Lakeside Software starting in June 2018.

Fred Burnham attended the University of Maryland Europe from 1989 to 1992, but it is not specified if they obtained a degree or studied a specific field. In 1997, they attended the Floyd Wickman Sales Academy for an undisclosed period, again without completing a degree or pursuing a specific field of study. Fred also served in the US Army, receiving an honorable discharge, but no information about their tenure or field of study is provided.

In terms of certifications, Fred obtained several certifications in the field of information technology. In 2009, they obtained the A+ and Network+ certifications from CompTIA. In 2010, they obtained the Security+ certification from CompTIA, as well as the MCDST and MCP certifications from Microsoft. The ITILv3 Foundations certification is mentioned, but no information about the institution or the specific date of obtaining the certification is given.