Lauren Liu

Lauren Liu is an experienced professional in customer service management, currently serving as the Assistant Customer Service Manager at Lalamove since April 2022, where collaboration and teamwork are emphasized to enhance customer experiences. Prior to this role, Lauren held positions as Customer Service Team Lead at both Nebulas Technology Limited and SUMMIT Global, focusing on team support and performance improvement. Lauren began career in customer service as a representative, handling inquiries and issues with professionalism. Earlier experience includes an editorial position at CTI Television Inc, contributing to news production. Lauren holds a Bachelor's degree in Mass Communication/Media Studies from Providence University.