Lalamove
Lauren Liu is an experienced professional in customer service management, currently serving as the Assistant Customer Service Manager at Lalamove since April 2022, where collaboration and teamwork are emphasized to enhance customer experiences. Prior to this role, Lauren held positions as Customer Service Team Lead at both Nebulas Technology Limited and SUMMIT Global, focusing on team support and performance improvement. Lauren began career in customer service as a representative, handling inquiries and issues with professionalism. Earlier experience includes an editorial position at CTI Television Inc, contributing to news production. Lauren holds a Bachelor's degree in Mass Communication/Media Studies from Providence University.
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Lalamove
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Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America and the United States connecting over 7 million registered users with a pool of over 700,000 driver partners. Their driver partners operate a vast array of vehicles to suit each market including lorries, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.