Lampton Leisure
Paulette Hoffman has extensive experience in customer insight and data analysis, currently serving as Performance and Insight Manager at Lampton Leisure since February 2021, following roles as Customer Insight Manager and Customer Insight and Data Analyst. Prior to Lampton Leisure, Paulette worked as a Customer Insight and Data Analyst at Vivacity Peterborough Culture and Leisure from February 2019 to February 2021. Paulette's previous experience includes a fixed-term position as Local Marketing Specialist at IKEA Group, where responsibilities included managing marketing activities during a significant store rebuild, and as Quality Co-worker in the Customer Support Centre, focusing on delivering optimal customer service across various communication channels. Paulette holds a Bachelor's degree in Media Production from the University of Lincoln, completed in 2014, and attended Cambridge Regional College from 2009 to 2011.
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Lampton Leisure
Lampton Leisure brings together and supports all members of the community and provides a positive influence in people’s lives. We manage 6 leisure centres in Hounslow, all with a range of facilities and offerings including state-of-art gym equipment, swimming pools, group exercise, Swim School courses, sports halls, running track, squash and tennis courts, football pitches, holiday activity programmes, kids party activities and our Snack Box Café. Our mission is to focus on providing high quality, accessible leisure facilities which attract high levels of participation, and improve the wellbeing of our community. We operate a continuous programme of re-investment into each of these sites to ensure that we are offering the best experience for our customers.