Bianca Bowles

Bianca Bowles has over 13 years of experience in customer service and credit control, currently serving as a Credit Controller for Corporate Clients at Lancet Laboratories since May 2010. In this role, responsibilities include managing communication with patients, doctors, and clients, as well as handling irate patients and assisting with queries. Bianca has also held positions such as Contact Centre Team Leader, Resolutions Desk Agent, and Contact Center Agent, focusing on resolving inquiries and managing accounts. Prior experience includes working as a Retention Agent at Media 24, where the focus was on retaining subscribers and customer care. Bianca completed education at Vorentoe High School from 2003 to 2007.