Language Services Direct
Carmen W. currently serves as the Head of Operations and previously held the role of Senior Client Success Manager at Language Services Direct, specializing in bespoke language training for corporate and public-sector clients since May 2022. Prior to this, Carmen W. accumulated extensive experience in client relationship and service management at Wall Street English Hong Kong and Wall Street English, where roles included Senior Client Relationship Manager, Senior Service and Programs Development Manager, Customer Loyalty Director, Area Service Director, District Service Manager, Service Manager, and Foreign Trainer from December 2011 to March 2022. Carmen W. holds a Bachelor's degree in Economics from The University of British Columbia, earned between 2006 and 2010.
This person is not in any teams
Language Services Direct
Language Services Direct is a leading supplier of professional language training in the UK and globally. Forming part of the Language Services Group, we specialise in tailor-made business language courses for corporate and public-sector clients. We are committed to providing our clients with the highest quality training, delivered in the most cost-effective manner. We offer a highly personalised and flexible service, working in partnership with our learners and clients to adapt both the training itself and our course-management procedures to suit their learning and business requirements. We work with client companies in a wide range of sectors including finance, insurance, media, automotive, legal and energy sectors. Training can be provided at our clients’ premises, at one of our two central London locations or remotely. We run training programmes of all sizes including large-scale group programmes, and to meet additional requirements such as bespoke syllabus design and testing. Established in 1991, we work with highly qualified and experienced training consultants to deliver courses: • in all world languages • at all levels of ability • in a wide range of formats including one-to-one and group courses • with both extensive and intensive schedules • using various delivery modes: face-to-face, online, telephone and blended • targeting both language and business-communication skills • using a rich variety of relevant and engaging content and activities to maximise motivation and learning Our trainers are supported by a team of talented and experienced account managers, operations managers, and pedagogic leads, dedicated to ensuring the smooth running of our services, optimal learning outcomes and maximum return on investment for our clients. For further information about our services, please refer to our website - www.languageservicesdirect.co.uk - or contact us on +44 (0)207 821 0999 / info@languageservicesdirect.co.uk.