James Boutcher is an accomplished technology leader with extensive experience in software engineering and development. Currently serving as Chief Technology Officer and Director of Software Engineering at LanguageLine Solutions since December 2014, James leads a team responsible for a cloud-based platform that connects limited English speaking customers with interpreters globally. Previous roles include VP of Innovation and Strategic Technologies at West Corporation, where strategic technology developments were driven, including Big Data solutions, and Director of Software Engineering at West Notifications Group, overseeing a multi-channel notification platform. James's career also includes significant contributions in senior technology roles across various organizations, including West Interactive, Freeway Consulting, and the US Air Force, where operational and development expertise was applied to enhance technology infrastructures and service offerings.