Cássia Castro

Cássia Castro has extensive experience in operations and support service coordination, currently serving as Coordenadora de Serviços de Suporte Jr. at Lanlink Informática since June 2022. Previous roles include Supervisor de Serviços de Suporte 1N e 2N Pleno at the same company, Administrative Coordinator at Hoteis Seara, and Operations Coordinator at iFactory Solutions and CTIS, where responsibilities involved team management, performance evaluations, and IT support services for clients such as Petrobras. Cássia's educational background includes multiple MBAs with a focus on Organizational Psychology and Project Management, along with a specialization in People Management from Centro de Mediadores. Certifications in network technologies and quality management further enhance professional capabilities.