Andreas Eriksson

Andreas Eriksson currently serves as the Head of MSI & Service Desk at Länsförsäkringar since October 2021. Prior to this role, Andreas worked as an IT Service Delivery Manager at Acne Studios AB from August 2019 to September 2021, overseeing the Service Desk and acting as the system owner for ServiceNow. Andreas gained experience as a Process Manager at Axfood IT between September 2017 and July 2019, focusing on Incident and Service Level Management. Earlier roles include Problem Manager, Service Catalog Manager, and IT Technician at Kommunal, as well as Support and Installation Engineer at Cavena Image Products AB. Andreas began a career in administration and project management at Oh Snap! Media from January 2010 to August 2011. Educationally, Andreas holds a Bachelor's degree in Digital Communication and Media/Multimedia from Umeå University, completed in 2010.