Natalya K. Smith, MBA

Natalya K. Smith, MBA has a diverse and extensive work experience spanning across various industries and roles.

In 2001, Natalya began their career at Dell as a Research Analyst in the Corporate Customer Satisfaction Group. Natalya K. managed research projects in healthcare, engineering & construction, and automotive industries.

From 2003 to 2006, they served as a Business Analyst in the e-Business Productivity & Financial Applications team at Dell, leading software implementation projects for hospital consumer websites and operational accounting systems. Natalya K. facilitated communication between business units, IT, and third-party vendors.

In 2008, they joined ARGO Data Resource Corporation as the Business Analysis Manager. Natalya K. created and led a new Business Analysis department, implementing standards for business requirements and process flow diagrams. Natalya K. also directed customer engagement projects and streamlined lending, credit, and sales & service solutions.

At ARGO Data Resource Corporation, they also served as a Process and Delivery Manager from 2012 to 2014. In this role, they championed Agile development practices, leading to a 30% reduction in project implementation times. Natalya K. also developed and launched an innovative consulting service that increased sales by 20%. Additionally, they directed the launch of a Healthcare Information Exchange (HIE) system solution.

From 2014 to 2017, Natalya worked as the Director of Product Management at TMX Finance. Natalya K. oversaw the overhaul of a failing Salesforce.com implementation, increasing revenues in the collections department. Natalya K. also decreased cost overhead through effective management of Salesforce.

Since 2017, Natalya has been employed at Lanvera. Natalya K. initially served as the Product Manager, where they successfully transformed a failing new product development initiative and launched a new document management and archiving platform. Natalya K. then progressed to the role of Director of Product Management, leading the product delivery for Lanvera's next generation platform based on microservices architecture. Their responsibilities included overseeing product efforts, developing requirements and specifications, and collaborating with executives in Sales, Marketing, and Client Services.

Throughout their career, Natalya has shown a strong ability to drive product success, streamline processes, and deliver innovative solutions. Their experience in product management, business analysis, and project management make their a valuable asset to any organization.

Natalya K. Smith, MBA, received their Master of Business Administration degree with a concentration in Finance, Strategy & Entrepreneurship from Southern Methodist University - Cox School of Business. Natalya K. attended this institution from 2004 to 2006. Prior to their MBA, they completed their undergraduate studies at Austin College, where they earned a Bachelor of Arts degree in Business Administration and Psychology. Natalya K. attended Austin College from 1997 to 2001. Furthermore, Natalya K. Smith obtained a Professional Scrum Product Owner™ I (PSPO I) certification from Scrum.org in May 2022.