Juan Moreno

Juan Moreno is an IT Business Analyst at Larkin Community Hospital since May 2023, specializing in analyzing business processes to enhance operational efficiency and collaborating with stakeholders to define project scope. Prior to this role, Juan served as an Information Technology Help Desk Technician at Team Tech Solutions from August 2021 to May 2023, where responsibilities included providing timely support, troubleshooting a variety of IT issues, and managing ticket resolution in alignment with service level agreements. Additionally, Juan interned at NAF in 2017, managing IT support at Braddock Senior High School while preparing hardware and software for the academic year. Juan holds a Bachelor's degree in Computer Science and a Minor in Marketing from Florida International University, complemented by a high school diploma in Information Technology.