Shellam Berdin

Shellam Berdin is a dedicated Guest Experience Manager at Lartisien, formerly Grand Luxury, with over five years of experience in customer service within call centers and the hospitality sector. Previously, Shellam held roles at Lufthansa Cargo as a Cargo Booking Specialist and Cargo Inside Sales Representative, focusing on client booking requests and generating quotes. In addition, Shellam has worked as a Travel Experience Consultant and Customer Relations Associate, where they honed their skills in handling customer inquiries and resolving issues. They graduated from the Polytechnic Institute of Tabaco with a focus on Computer Secretarial.