Mahmoud Aboasoud

Mahmoud Aboasoud is an experienced professional with extensive expertise in guest experience management, real estate consulting, fitness training, and customer service. Currently serving as the Operation Management Guest Experience Supervisor/Manager at DMCC since March 2023, responsibilities include training staff on high standards of service delivery and effectively resolving guest complaints. As the owner of Pharogen since August 2017, a company focused on sustainability, Mahmoud emphasizes community protection through the reuse of materials. Previous roles include Senior Property Consultant at AX CAPITAL and Luxury Investment Consultant at La Capitale Real Estate, managing high-net-worth client profiles. Earlier experience includes fitness management at Fitness First, supervising flight attendants at Emirates, and roles in production assistance and customer service. Mahmoud holds a Bachelor's degree in Management Information Systems from Cairo University, obtained between 2006 and 2009.