Lisa Ross

Lisa Ross is an experienced customer service professional with a background in various roles within the hospitality and smart home industries. Currently serving as a Customer Loyalty Supervisor at Vivint Smart Home since November 2020, Lisa manages escalated inbound calls. Previously, Lisa worked as a Customer Service Representative at 24-7 Intouch, assisting Nike customers with online order inquiries. Lisa's career began at Wynn Las Vegas, where as a Call Center Sales Agent, reservations for accommodations and experiences were confirmed. Lisa holds an Associate of Arts degree in Dietetics from Miami Dade College and a high school diploma from Coral Reef Sr High.