JL

Jeremy Luman

Senior Manager, Customer Success at LastPass

Jeremy Luman has a diverse work experience that spans various industries and roles. Jeremy recently joined LastPass in 2022 as a Manager of Customer Success. Prior to this, they worked at LogMeIn from 2016 to 2022, where they held several roles including Supervisor of Customer Success, Senior Customer Success Manager, and Customer Success Manager. Jeremy also worked at LastPass in 2016 as an L3 Technical Support Representative.

In 2016, Jeremy worked at RainKing Solutions as a Global Market Intelligence Analyst, where they were responsible for maintaining a database of high-level contacts and analyzing industry trends in Latin America, Iberia, and the Middle East.

Jeremy also has experience in the education field. Jeremy worked as a Lead Spanish Teacher at BASIS.ed in 2015, where they taught Spanish language and culture to grades 7-11. Prior to that, they worked as a Head Teacher at Ivymount Corporation from 2014 to 2015, where they developed Individualized Education Plans and taught various subjects.

Before entering the education field, Jeremy worked as a Bilingual Teacher at Gredos San Diego from 2012 to 2014. Jeremy also worked as a Linguistic Consultant and Translator at Uptodown from 2012 to 2014, where they translated IT software and technical documents.

Earlier in their career, Jeremy worked as a Production Director at the University of Southern Indiana from 2009 to 2011. Jeremy also gained experience as a Staff Assistant at the Evansville Museum of Arts, History, and Science from 2004 to 2011, where they managed the museum's collections.

Jeremy Luman holds a Master of Arts (M.A.) degree in Bilingual and Multicultural Education. Jeremy obtained this degree from Universidad de Alcalá between 2012 and 2013. Prior to that, from 2007 to 2011, they earned a B.A. degree in Radio and Television Broadcasting from the University of Southern Indiana. In addition to their degrees, Jeremy has also obtained a certification in Spanish: World Language from the Educational Testing Service (ETS) in October 2015.

Links

Timeline

  • Senior Manager, Customer Success

    April 1, 2023 - present

  • Manager Customer Success

    April, 2022

  • L3 Technical Support Representative

    September, 2016