Silvia Seclen Polo

Silvia Seclen Polo has extensive experience in customer service within the airline industry, currently serving as Jefe de servicio al cliente at LATAM Airlines since July 2016. Prior roles at LATAM Airlines included various supervisory positions in the Contact Center and service teams, as well as instructional roles in commercial training. Silvia's career in aviation began at LAN Airlines, where responsibilities included coordinating and providing services to passengers. Silvia holds degrees in Administration Assistance from Instituto San Ignacio de Loyola and in Commercial Aviation from Centro de estudios de Aviación Comercial AVIA, with further education at Universidad Peruana de Ciencias Aplicadas.