Latchel helps property managers with maintenance and work orders improving the experience with vendors.

Property Maintenance

Property Management

Real Estate

Rental & Vacation Property

Latchel

Latchel's headquarters in Seattle, WA, United States

Ethan Lieber

Will Gordon

This department focuses on enhancing customer satisfaction through service and support initiatives.

Customer Support

The Customer Success and Service team at Latchel is dedicated to ensuring that property managers receive exceptional support throughout their maintenance and work order processes. They focus on client satisfaction by providing timely assistance, managing vendor relationships, and facilitating effective communication, all aimed at enhancing the overall experience for both property managers and vendors.

Customer Success and Service

This department provides strategic guidance and oversight for organizational governance and direction.

Executive Leadership

The Operations team at Latchel is responsible for streamlining maintenance processes and optimizing work order management for property managers. They work collaboratively to enhance service efficiency, troubleshoot operational challenges, and ensure a smooth workflow between vendors and property managers, ultimately improving the overall customer experience.

Operations

This department is responsible for managing client relationships and driving revenue through sales initiatives.

Sales Department

The Leadership Team at Latchel drives the company's strategic vision and operational excellence. Comprising key executives in revenue operations, product management, and service operations, they collaboratively enhance service offerings for property managers, foster relationships with vendors, and ensure that the company’s goals align with market needs, ultimately improving the maintenance experience for clients.

Latchel

Org chart

Teams

Customer Support

Customer Success and Service

Executive Leadership

Operations

Sales Department

Leadership Team

Offices

Latchel

Org chart

Teams

Customer Support

Customer Success and Service

Executive Leadership

Operations

Sales Department

Leadership Team

Offices

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