Riley Klassen

Customer Happiness at Later

Riley Klassen has a diverse work experience that spans from 2006 to the present. They currently work at Later as a Customer Happiness representative since April 2022. Before that, Riley had an extensive tenure at Apple, where they held various roles. From March 2020 to April 2022, they worked as a Business Pro (Key Account Manager), responsible for creating and maintaining B2B relationships and assisting companies with technology deployment. Prior to that, from July 2018 to March 2020, Riley was a Business Expert at Apple, and from August 2016 to July 2018, they served as a Specialist. Before joining Apple, from December 2013 to August 2016, Riley worked at TELUS as a Business Solutions Specialist, where they connected businesses with suitable cellular, internet, and TV solutions. Riley also has experience as a Sales Associate at Future Shop in 2013, as a Customer Service Supervisor at The Soup Meister from September 2011 to December 2013, as a Line Cook at Browns Restaurant Group from April 2008 to August 2011, and as a Customer Service Representative at London Drugs from December 2006 to October 2007.

Riley Klassen attended Pacific Audio Visual Institute from 2011 to 2012, where they earned an Audio Engineering & Production Diploma. Prior to that, they also attended Carson Graham Secondary, but the specific start and end years are unknown. At Carson Graham Secondary, Riley presumably obtained their high school/secondary diplomas and certificates.

In addition to their formal education, Riley Klassen has also obtained certifications in Apple Service Fundamentals through Apple and Serving It Right through the Government of British Columbia. The months and years in which these certifications were obtained are unknown.

Links

Previous companies

Apple logo
Telus logo
London Drugs logo

Timeline

  • Customer Happiness

    April, 2022 - present

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