Pascal Ho

Pascal Ho is an experienced IT Asset Management professional at Latitude Financial Services since November 2017, specializing in software compliance management, license consulting, and annuity management. Responsibilities include conducting internal software audits, managing software license compliance, advising on best practices, and leading software acquisition processes to optimize procurement. Pascal has also held roles as Channel Optimisation Business Analyst, Business Improvement Analyst, Customer Service Team Manager, Acting Customer Service Leader, and Senior Customer Representative, demonstrating a strong background in digital platform management, process improvement, and customer service leadership. Prior experience includes a position as Front Line Associate at Serco, providing inbound call center support for the Australian Taxation Office.