Jillian Vogel

Jillian Vogel has a wide range of work experience in various customer success and management roles. Jillian is currently working at Lattice as a Senior Customer Success Manager since June 2022. Prior to that, they were a Customer Success Manager at Lattice from December 2020 to June 2022. Before joining Lattice, Jillian worked at Northpass as a Customer Success Manager from July 2019 to December 2020. Jillian also had a role as a Client Success Manager at Namely from June 2018 to July 2019, and as an HR Consultant at Namely for a brief period in May 2018. Before that, they worked as a Namely Support Consultant at Namely from October 2017 to May 2018. Jillian has also gained experience at ADP, where they served as an Account Manager from August 2017 to October 2017, and as a Client Support Specialist from January 2016 to August 2017. Prior to their roles in customer success and management, they worked as an Assistant Director/Building Supervisor at Little Falls Recreational Department from September 2010 to December 2015, and as a Health Enhancement Trainer at NJAPE (New Jersey All People Equal) from October 2014 to August 2015. Their earliest work experience was as a Cashier/Internet Shopper at Little Falls ShopRite from November 2008 to September 2014.

Jillian Vogel obtained their Bachelor's Degree in Interpersonal Communication from William Paterson University of New Jersey. Jillian attended the university from 2011 to 2016. Additionally, they have a certification as a Certified Customer Success Manager (CCSM) Level 1, which they obtained from SuccessHACKER in September 2020.