Michael Clausen is an experienced customer service professional with a diverse background in the financial services industry. Currently serving as a Customer Service Supervisor and Lending Specialist at Launch Servicing since March 2017, Michael excels in resolving escalated issues, conducting new hire interviews, and ensuring compliance with regulatory guidelines. Prior to this role, Michael held various positions at Wells Fargo EFS, where significant achievements included promotion to Work Director II and receiving the President's Club Award in 2015 for team excellence. Michael also has entrepreneurship experience as the owner and operator of Liquid Courage Karaoke and a solid foundation in business administration from Argosy University.
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