Dan Horsfall is a seasoned IT professional with extensive experience in technical support and engineering. Currently serving as a Senior IT Engineer at LaunchDarkly, Dan has previously held the position of Apple Genius Admin at Apple, where expertise in customer service and technical support was honed. Additionally, Dan contributed as a Customer Service & Technical Support Manager at Harvey Norman and worked as a Technical Support Engineer for the JVC Portfolio at Hagemeyer Brands Australia, showcasing a diverse skill set in the tech support field.
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