Makenzie Bothner

Makenzie Bothner is a Senior Customer Success Manager at LaunchDarkly, starting in October 2025, following experience as an Enterprise Customer Success Manager at Kandji, where management of a $10M+ portfolio of enterprise clients focused on expansion and retention. Prior roles include Team Lead Customer Success Manager at Loxo, where strategy and relationship growth were prioritized, and Customer Success Manager positions at both Loxo and TrueSpace, emphasizing smooth post-sales processes and collaboration across teams. Beginning a career with a Marketing and Business Development Internship at Cushman & Wakefield, Makenzie holds a Bachelor of Business Administration in Finance from the University of Denver.