Alison Albers

Alison Albers has a diverse work experience that spans various industries and roles. Alison is currently working as a Customer Success Director at Time by Ping since January 2021, where they deliver automated timekeeping software to law firms and engages with stakeholders and end users throughout the customer journey.

Before this, Alison worked at Scoop Technologies, Inc. from April 2018 to November 2020. During their time there, they served as a Senior Customer Success Manager, collaborating with sales, product, and marketing teams to develop employee commute programs and provide value to enterprise customers. Alison achieved an impressive quarterly value retention average of 122% and handled mid-market accounts before being promoted to handle enterprise accounts. Alison also played a key role in designing internal processes, such as monitoring customer program performance and expediting the renewal approval process.

Prior to Scoop Technologies, Alison worked as a Senior Associate at KPMG US from December 2013 to April 2018. In this position, they served multiple software vendors in KPMG's risk consulting practice. Alison led sales enablement projects, supported clients with the implementation and maintenance of software asset management tools, and provided feedback to ensure customer success.

Alison began their career as a Financial Services Representative at First Montana Bank from January 2013 to November 2013. Alison gained additional experience as a Summer Associate at the United States Senate Committee on Finance in 2012 and as an Education Intern at the World Affairs Council from August 2011 to May 2012. Alison also worked as a Language Teaching Assistant at the French National Education from October 2009 to April 2010.

Alison Albers attended the University of Montana from an unspecified start year to 2012. Alison obtained a Bachelor's Degree with a major in Finance, French, and International Development. Additionally, Alison has also studied French Language and Literature at Université Toulouse - Jean Jaurès, although the specific dates are not provided.