Brent Landuyt

Brent Landuyt is an experienced leader in contact center solutions and customer experience with a robust background in IT management and operations. Currently serving as Senior Manager of Contact Centre Solutions at Laurentian Bank since July 2022, Brent previously held key positions at Enbridge from February 2015 to July 2022, where responsibilities included oversight of IT operations for customer experience and vendor management. Brent’s earlier tenure at Union Gas (February 2005 to February 2015) included roles such as Application Operations Leader and Business Systems Specialist, focusing on regional IT support and contact center technologies. Brent began a career in IT management at Sprint from September 2002 to September 2004. Academic credentials include a Business Administration degree with a focus on Accounting from Fanshawe College and secondary education from Chatham Kent Secondary School.