Julisa Hamilton

Julisa Hamilton is an accomplished Customer Service Manager with extensive experience in e-commerce and logistics, currently serving at Lavazza Group since June 2022. Prior positions include Order Specialist at 67 Wine & Spirits, Customer Logistics Specialist at The Hain Celestial Group, and roles in customer support at multiple organizations such as Stella & Dot and The Lobster Place. Julisa has developed a strong skill set in managing customer inquiries and order processing, utilizing platforms like Salesforce, Zendesk, and Kustomer, while overseeing teams and handling key accounts. Julisa holds a Bachelor of Arts in Mass Communications from Delaware State University, along with certifications in Media Sales and Television Production.