christian malacad

Customer Support Supervisor at LawnStarter

Christian Malacad has a diverse work experience history. christian started their career as an Internship Trainee at VACentral in November 2021 and continued until February 2022. christian then joined Convergys Philippines as a Team Lead from July 2014 to February 2016, where they were accountable for team performance and achieving key operational targets.

In March 2016, Christian joined HSBC as a Financial Advisor. In this role, they managed the organization's corporate purchasing credit card/debit card and loans program, including reviewing transactions, analyzing spending trends, and ensuring compliance with policies. christian provided support and training to various departments and worked closely with relevant teams for corporate account reconciliation administration. Christian also had prior experience at HSBC as a Credit Officer from August 2021 to March 2023, where they assessed customers' financial circumstances and made credit lending decisions.

From December 2020 to March 2023, Christian worked at Manulife Philippines as a Junior Unit Head. In this role, they scheduled appointments, identified customer needs, and recommended insurance products based on their requirements. christian effectively communicated complex coverage details to customers.

Christian briefly worked as an Appointment Setter at Marketigital from March 2022 to April 2022. In this position, they called prospective clients to set up appointments with the CEO for digital advertising assistance. christian also performed various administrative tasks.

Most recently, Christian joined LawnStarter as a Virtual Customer Service Representative in September 2022. christian is responsible for addressing customer and provider queries related to lawn care services and resolving any issues that arise. In May 2023, they were promoted to the position of Customer Support Supervisor, which they currently hold.

Christian Malacad attended Our Lady of Fatima University from 2011 to 2014, where they earned an Associate's degree in Marine Transportation.

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