Ioana T.

Ioana T. has extensive experience in accounts receivable and customer service within the legal sector, currently serving as the Accounts Receivable Team Leader at LAWPRO since September 2005. In this role, Ioana T. manages payment processes, handles complex member inquiries, oversees transaction levy suspensions, and trains team members in these processes. Prior to this, Ioana T. was a Customer Service Representative at LAWPRO, where responsibilities included responding to inquiries and assisting with premiums suspension. Before joining LAWPRO, Ioana T. worked as a Subject Matter Expert at ClientLogic, focusing on training and development for client-specific needs. Education includes studies at York University and Tudor Vianu, enhancing expertise in the field.