Niamh Furlong

Niamh Furlong is a skilled professional with extensive experience in the customer service and claims management sectors. Currently serving as a Customer Resolution Specialist at Laya Healthcare since September 2016, Niamh has also held roles as a Claims Appeals Administrator and Customer Service Advisor at the same company. Niamh gained additional experience as a Claims Consultant at TAL Australia from August 2023 to June 2024 and began a career in the industry as a Health Insurance Specialist at ESB in early 2015. Niamh holds a Bachelor's degree in Business Studies with a major in Human Resource and a minor in Organisational Psychology from the University of Limerick, completed in 2016, as well as secondary education from St Mary's High School, Midleton.